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Automotive Service Manager Midas Stratford

Future Opening: Automotive Service Manager

Customer Service (Full Time) • Midas Stratford
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. 


We are looking for an automotive service manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager role. Midas is committed to training our associates and promoting from within the organization.


 


Responsibilities
As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:


  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations based on detailed technician diagnostics — building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials. A strong people person personality and salesmanship will go a long way towards success.
  • Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
  • Supervise up to five employees, to start
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned
Qualifications
  • A minimum of 5 years of store or service manager experience
  • General automotive knowledge and technician based experience a bonus
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team-building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license
 


 
Compensation: $50,000 - $70,000




MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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