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Excellent opportunity for a Service Writer Midas TACOMA 1362

Excellent opportunity for a Service Writer

Customer Service (Full Time) • Midas TACOMA 1362
Currently looking for a Reliable and Experienced Automotive Service Advisor.  Must have knowledge of sales, automotive repairs & work well with techs.  Excellent people skills is very important.   

Responsibilities for Service Writer:
  • Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
  • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
  • Able to sell customers repair needs, up sell other repair needs & sell preventive maintenance 
  • Communicate with parts sellers and technicians to make sure everything needed is on hand
  • Provide updates to customers as their work is completed
  • Answer detailed questions about services performed and price information
  • Maintain customer records by keeping all files organized
  • Schedule appointments over the phone
Qualifications for Service Writer:
  • Basic math and accounting knowledge
  • Understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
  • Ability to break down automotive or industry topics into understandable advice meant for customer understanding
  • Computer and data-entry skills
  • Organizational and record-keeping skills
  • Ability to stand, walk, sit and lift up to 25 pounds
  • Have a teamwork mindset in the workplace and accept feedback on your work
  • Understand the typical format of company schedules in order to manage time efficiently
  • Ability to multitask, work in high-stress settings
Compensation: 
  • Salary (depends on experience- range $21 to $26 per hour) Plus Commission & Bonus. 
  • Incentive of sales per month with goal met
  • Manager advancement opportunity available, if desired. 




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