Automotive Service Advisor /Trainee
Customer Service (Full Time) • Midas WALNUT CREEK 1823
At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative".
Benefits offered:
- Paid holidays
- 401k
- Sick Leave
- Employee discounts
Job Description:
This is for entry level Service writers position. Looking for someone willing to learn and grow in the company. You will learn to Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner.
This is for entry level Service writers position. Looking for someone willing to learn and grow in the company. You will learn to Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner.
Specific Responsibilities:
- Meet and greet Customers.
- Write estimates, and suggest services to the customer.
- Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
- Some Mathematical skills are necessary for creation of estimates and billing.
- Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
- Meet and greet Customers.
- Write estimates, and suggest services to the customer.
- Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
- Some Mathematical skills are necessary for creation of estimates and billing.
- Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
Additional responsibilities:
- You will check vehicle maintenance records; examining service schedules.
- Write estimates for parts and labor, review suggested services with customers.
- Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop.
- Build a great rapport and relationship with customers so they continually return for their service needs.
- Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.
- You will check vehicle maintenance records; examining service schedules.
- Write estimates for parts and labor, review suggested services with customers.
- Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop.
- Build a great rapport and relationship with customers so they continually return for their service needs.
- Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.
We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.
Automotive Service Writer Advisor Skills and Qualifications:
Estimating, Product Knowledge, Customer Service, Problem Solving
Estimating, Product Knowledge, Customer Service, Problem Solving
All Candidates:
- High School Diploma or equivalent (preferred)
- Must have Clean and Valid driver's license in good standing
- Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.
- High School Diploma or equivalent (preferred)
- Must have Clean and Valid driver's license in good standing
- Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.
Job Type: Full-time
Experience:
Experience:
- Some mechanical experience preferred.
- Customer service experience is a plus
License:
- CA driver license
Equal Opportunity Employer and Drug Free Workplace
Paid Training:
- Yes
Job Type: Full-time
Pay: $35,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Experience:
- automotive: 1 year (Preferred)
- Sales: 1 year (Preferred)
auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor
Compensation: $40,000.00 - $56,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
(if you already have a resume on Indeed)