At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience.

We are looking for an automotive service Writer to manage and direct all service department activities of a retail store that sells tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service Writer, you will direct all automotive and general service technicians in the operation of the shop, including:

Deliver exceptional customer service while listening and consulting with customers
Following up with customers, services requested, estimated completion times, etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers, as well as promote shop service specials
Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
Overall cleanliness and organization of the facility
Other duties as assigned

Qualifications

A minimum of 3 years of store or service Writer experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Ability to work a flexible retail schedule, including weekends, evenings, and holidays
Valid driver’s license

Compensation: $22.00 - $30.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

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Do you have any employment experience as a service or store manager of an auto repair facility?*

Do you have any active state-specific auto repair or auto repair technical school certifications?*

How many years of customer service experience do you have?*

Are you willing to work weekends and holidays as needed?*

Do you have a valid driver’s license?*

Are you willing and able to commute to our office?*

Are you willing to to provide us with 3 professional references?*

Have you ever been engaged in team sales?*

How many years of Customer Service experience do you have?*

How would you define customer satisfaction?*

What is your experience level with social media?*

Are you a bilingual Spanish speaker?*

Do you feel comfortable using a laptop with wireless internet?*

Do you feel comfortable using smart phones?*

Are you proficient with Microsoft Excel and Outlook?*

Highest level of education*

Are you legally authorized to work in the US?*

How many years of sales experience do you have?*

Can you work in a position with weekly/monthly sales goals*

How have you performed with your previous sales goals/quotas?*

Are you comfortable working in a position with a performance based compensation structure (base + commission)?*

Describe your sales experience.*

Are you comfortable with a full commission compensation structure?*

Are you willing to do outbound sales (with training/support)?*

Where are you ranked on your sales team?*

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I was referred to this position by a current employee

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Automotive Service Advisor/Writer

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