Sales & Service Specialist Midas Ann Arbor

Sales & Service Specialist

Full Time • Midas Ann Arbor
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • 401(k)
ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations. 

We’re looking for a high-energy, customer-focused Service Advisor to join our team. As a Service Advisor, you will be the face of the shop—responsible for delivering an exceptional customer experience, identifying vehicle service needs, and driving sales 


What you'll do: 
  •  Greet customers, listen to concerns, and gather vehicle information clearly and professionally.
  • Recommend maintenance and repair services based on manufacturer guidelines, inspection results, and technician input.
  • Provide clear, accurate estimates and explain services to customers in an easy-to-understand manner.
  • Communicate with technicians to ensure timely and accurate completion of work.
  • Manage the repair order process from write-up to invoicing and payment.
  • Maintain high standards of organization, cleanliness, and professionalism at the front desk.
  • Follow up on deferred work, warranty claims, and customer satisfaction.
  • Upsell additional services such as tires, flushes, wipers, brakes, and other preventive maintenance.
  • Consistently meet or exceed sales targets and KPIs for service categories.

Qualifications
  •  Prior experience in automotive service writing or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic automotive knowledge and a passion for the industry.
  • High integrity, attention to detail, and a sales-oriented mindset.
  • Comfortable using point-of-sale software and digital inspection tools.
 
Job Benefits:
  •  Competitive base pay + commission
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Time Off
  • Paid holidays
  • High-Volume Store Opportunity
Compensation: $70,000.00 - $100,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

  • Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Vacation (1-2 Weeks)
  • Paid holidays - 8+ per year
  • High-Volume Store Opportunity
  • Clean and modern environment
  • Great company culture & Team outings
  • Signing Bonuses
Paid Time-Off
Sales Bonuses
Employee Discounts
Growth Potential