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Assistant Store Manager DELANEY TIRE AND AUTO WILMINGTON (3)

Assistant Store Manager

Customer Service (Full Time) • DELANEY TIRE AND AUTO WILMINGTON (3)
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Dental insurance
  • Opportunity for advancement

 At Delaney Tire and Auto, we are committed to delivering high-quality automotive services, including inspection, diagnosis, and repair. Our team relies on ASE-certified expertise and years of professional experience to ensure every customer receives dependable and trustworthy service.

We are currently seeking Automotive Service Managers to lead and oversee all service-department activities within our retail location specializing in tires, automotive parts, and mechanical repair services. This position serves as a Store Manager developmental role, and Delaney Tire and Auto is dedicated to training, supporting, and promoting team members from within.

Responsibilities

As an Assistant Manager at Delaney Tire and Auto, you will supervise and direct all automotive and general service technicians while ensuring smooth shop operations. Key responsibilities include:

  • Delivering exceptional customer service by listening, consulting, and communicating clearly with customers

  • Following up on service requests, repair timelines, and customer concerns

  • Overseeing complete vehicle inspections and providing comprehensive repair recommendations

  • Building computerized repair orders, sourcing parts, and maintaining accurate documentation

  • Presenting estimates, discussing pricing, and promoting current service specials

  • Leading, training, and developing team members in alignment with company vision, values, and culture

  • Supervising up to ten employees

  • Overseeing technician performance in inspection, diagnosis, and repair of domestic, European, and Asian vehicles

  • Managing inventory counts and supply needs

  • Maintaining overall cleanliness, safety, and organization of the facility

  • Performing other duties as assigned

Qualifications

  • Minimum of 2 years of store or service manager experience

  • Strong general automotive knowledge

  • Excellent customer service and communication skills

  • Proven leadership and team-building abilities

  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays

  • Valid driver’s license

Compensation: $50,000.00 - $60,000.00 per year




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