- Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
- Group health insurance (BCBS)
- 401(k) Company Program
- Paid Vacation (1-2 Weeks)
- Paid holidays - 8+ per year
- High-Volume Store Opportunity
- Clean and modern environment
- Great company culture & Team outings
- Signing Bonuses
Service Advisor
Full Time • Midas Ann Arbor
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations.
The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. This role is primarily responsible for servicing customers by assessing needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services
What you'll do:
The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. This role is primarily responsible for servicing customers by assessing needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services
What you'll do:
- Greet customers, listen to concerns, and gather vehicle information clearly and professionally.
- Recommend maintenance and repair services based on manufacturer guidelines, inspection results, and technician input.
- Provide clear, accurate estimates and explain services to customers in an easy-to-understand manner.
- Communicate with technicians to ensure timely and accurate completion of work.
- Manage the repair order process from write-up to invoicing and payment.
- Maintain high standards of organization, cleanliness, and professionalism at the front desk.
- Upsell additional services such as tires, flushes, wipers, brakes, and other preventive maintenance.
- Consistently meet or exceed sales targets and KPIs for service categories.
Qualifications
- Prior experience in automotive service writing or customer service preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Basic automotive knowledge and a passion for the industry.
- High integrity, attention to detail, and a sales-oriented mindset.
- Comfortable using point-of-sale software and digital inspection tools.
- Valid driver’s license required.
Job Benefits:
- Competitive base pay + commission
- Group health insurance (BCBS)
- 401(k) Company Program
- Paid Time Off
- Paid holidays
- High-Volume Store Opportunity
- Clean and modern environment
Compensación: $70,000.00 - $100,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Join Our Winning Team
Midas - ARNAZ Automotive Group is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.
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Paid Time-Off
Sales Bonuses
Employee Discounts
Growth Potential