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Service Advisor Midas Auto Service - Livonia

Service Advisor

Full Time • Midas Auto Service - Livonia
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
Halco Group dba Midas is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations.


The Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. 

✅ Drive Sales & Profitability:  Gross Profit, Parts Margin, Tire Sales, Finance, etc.
✅ Customer Satisfaction: Deliver 90% or higher Scores i.e NPS, Google
✅ Support shop productivity by managing workflow and scheduling effectively.
 
Responsibilities:
  • Act as Main Sales person and contact for customers.
  • Write and sell Maintenance, Repairs & Tires work confidently.
  • Clearly explain recommendations and costs.
  • Coordinate with technicians to complete work on time.
  • Manage the repair order process from write-up to invoicing and payment.
  • Consistently meet or exceed sales targets and KPIs for service categories.
  • Maintain high standards of organization, cleanliness, and professionalism at the front desk.

Qualifications
  •  Prior experience in automotive service writing or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Basic automotive knowledge and a passion for the industry.
  • High integrity, attention to detail, and a sales-oriented mindset.
  • Comfortable using point-of-sale software and digital inspection tools.
  • Valid driver’s license required.

Job Benefits:
  •  Competitive base pay + commission 
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Time Off
  • Paid holidays
  • High-Volume Store Opportunity
  • Clean and modern environment
Compensation: $70,000.00 - $102,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

  • Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
  • Group health insurance (BCBS)
  • 401(k) Company Program
  • Paid Vacation (1-2 Weeks)
  • Paid holidays - 8+ per year
  • High-Volume Store Opportunity
  • Clean and modern environment
  • Great company culture & Team outings
  • Signing Bonuses
Paid Time-Off
Sales Bonuses
Employee Discounts
Growth Potential