- Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
- Group health insurance (BCBS)
- 401(k) Company Program
- Paid Vacation (1-2 Weeks)
- Paid holidays - 8+ per year
- High-Volume Store Opportunity
- Clean and modern environment
- Great company culture & Team outings
- Signing Bonuses
Benefits:
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
A day-in-the-life of a Fleet Dispatcher
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
Qualifications:
- Excellent written and verbal communication
- Call center environment experience, Past experience dispatching calls
- Work in a fast-paced environment
- Willingness and ability to work irregular hours, weekends and/or holidays.
Benefits & Perks:
- Hourly Wage + Bonus
- Career Advancement
- Health Insurance; Dental/Vision
- 2 Weeks paid vacation Vacation
- Holiday Pay
- Expense Reimbursement
Compensación: $17.00 - $20.00 per hour
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Join Our Winning Team
Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.
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Paid Time-Off
Sales Bonuses
Employee Discounts
Growth Potential