Service Advisor
Midas ENCINITAS 1144
Service Advisor
Customer Service (Full Time) • Midas ENCINITAS 1144
Benefits:
- Health insurance
- Training & development
- 401(k)
Earn $60,000–$100,000 a year at our Encinitas Midas — we're hiring a Service Advisor.
At Midas, we take care of everything — tires, brakes, oil — so the opportunities to grow are endless. We're the #1 retail tire and auto service franchise in the country, and our success is because of our people. As a Service Advisor, you're the friendly face of our shop — you'll greet customers, listen to their concerns, and make sure every visit runs smoothly.
Responsibilities:
- Greet customers, listen to their concerns, and document vehicle issues clearly
- Explain recommended services and pricing estimates in plain language
- Schedule appointments and keep customers updated on their vehicle's status
- Present service options honestly and help customers choose what's right for them
- Keep accurate records of services, parts, and customer information
- Follow up with customers after their visit to make sure they're satisfied
- Work with technicians to keep the shop schedule running smoothly
- Resolve customer questions and concerns with a positive, helpful attitude
Qualifications:
- At least 1 year of customer service experience, ideally in automotive or retail
- Excellent communication and people skills
- Organized, detail-oriented, and able to juggle several customers at once
- Comfortable using computers and shop management software
- Ability to work a flexible retail schedule including weekends as needed
- Valid driver's license
At Midas, we take care of everything — tires, brakes, oil — so the opportunities to grow are endless. We're the #1 retail tire and auto service franchise in the country, and our success is because of our people. As a Service Advisor, you're the friendly face of our shop — you'll greet customers, listen to their concerns, and make sure every visit runs smoothly.
Responsibilities:
- Greet customers, listen to their concerns, and document vehicle issues clearly
- Explain recommended services and pricing estimates in plain language
- Schedule appointments and keep customers updated on their vehicle's status
- Present service options honestly and help customers choose what's right for them
- Keep accurate records of services, parts, and customer information
- Follow up with customers after their visit to make sure they're satisfied
- Work with technicians to keep the shop schedule running smoothly
- Resolve customer questions and concerns with a positive, helpful attitude
Qualifications:
- At least 1 year of customer service experience, ideally in automotive or retail
- Excellent communication and people skills
- Organized, detail-oriented, and able to juggle several customers at once
- Comfortable using computers and shop management software
- Ability to work a flexible retail schedule including weekends as needed
- Valid driver's license
Compensation: $60,000.00 - $100,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.