Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Job description
Job Summary
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring that their automotive needs are met efficiently. This role requires strong communication skills, mechanical knowledge, and a passion for the automotive industry. The Automotive Service Advisor will play a crucial role in facilitating service appointments, advising customers on necessary repairs, and coordinating with service technicians to ensure high-quality service delivery.
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring that their automotive needs are met efficiently. This role requires strong communication skills, mechanical knowledge, and a passion for the automotive industry. The Automotive Service Advisor will play a crucial role in facilitating service appointments, advising customers on necessary repairs, and coordinating with service technicians to ensure high-quality service delivery.
Responsibilities
- Greet customers and assess their automotive service needs.
- Schedule service appointments and manage the workflow of the service department.
- Communicate effectively with customers regarding vehicle issues and repair options.
- Prepare detailed service estimates and invoices for customers.
- Collaborate with service technicians to ensure accurate diagnosis and timely repairs.
- Maintain customer records and follow up on outstanding services or recalls.
- Provide information on automotive sales, including parts and accessories.
- Stay updated on industry trends, new technologies, and best practices in auto service management.
Skills
- Strong mechanical knowledge with experience in diesel engine repair preferred.
- Familiarity with automotive sales processes and tire service operations.
- Excellent communication skills for effective customer interaction.
- Proficiency in service writing to document customer requests accurately.
- Experience as a service technician or mechanic is a plus.
- Ability to suspend and transmit information clearly between customers and technicians.
- Strong organizational skills to manage multiple tasks efficiently.
Join our team as an Automotive Service Advisor where your expertise will help us deliver outstanding customer experiences while driving your career forward in the automotive industry.
Job Type: Full-time
Pay: $80,231.00 - $90,910.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Weekends as needed
Work Location: In person
Compensation: $80,000.00 - $90,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
(if you already have a resume on Indeed)
Or apply here.
Paid Time-Off
Sales Bonuses
Employee Discounts
Growth Potential