Service Advisor
Customer Service (Full Time) • Midas EDMONTON
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
"Are you a high-octane communicator who thrives in a fast-paced, goal-oriented environment? We are looking for a Service Advisor with a 'hunter' mindset and infectious energy to join our front line. In this role, you aren’t just writing repair orders—you are a strategic sales consultant who excels at building trust, uncovering needs, and maximizing every opportunity on the drive. If you have a proven track record of smashing sales targets, delivering world-class customer experiences, and turning challenges into commissions, we want to talk to you."
Responsibilities;
Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.
Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.
Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines.
Participate in inventory management and receiving goods.
Ensure that the visual presentation and cleanliness of the store are met at all times.
Bonus' are paid biweekly based on sales performance.
Bonus' are paid biweekly based on sales performance.
Duties;
The Service Advisors drive optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Deliver superior customer service while listening and consulting customers
Contributing to the effectiveness of peers to promote success
Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
Qualifications;
General automotive knowledge
1 year experience in the automotive industry
Excellent customer service skills
Good communication skills
Valid driver’s license
Compensation: $65,000.00 - $95,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
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